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Frequently Asked
Questions
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- How do I add a wheelchair to my flight booking?
- I have COVID-19. Can I get a full refund?
- Due to Covid-19 restrictions, what documents do I need to travel?
- I have a travel credit to use. Is there a self-service way for me to book it online?
- Can I use my travel credit to book with any airline that is listed on CheapAir.com?
- Can I give my airline ticket to someone else if I get sick or is it non-transferable?
- How can I find out if my reservation is confirmed and my payment has been processed?
- How can I cancel a flight I just booked?
- What happens to my checked baggage when I change planes?
- How will I know about flight schedule changes?
- How can I change a flight I have booked?
- I booked a flight a week ago and now it’s cheaper. How do I get credit for the difference?
- How do I access and print my boarding pass?
- How do I book flights with multiple destinations?
- What are the rules regarding children traveling alone? (Unaccompanied Minor)
- How can I compare airline checked baggage fees?
- How do I check in online for a flight?
- How do I add a hotel to my booking?
- How can I cancel or modify my reservation after it’s confirmed?
- Why did I have to prepay for my hotel?
- What do I need to bring to the hotel to check in?
- How do I add a car rental to my booking?
- Do I have to buy car insurance through the rental car company?
- I have a car rental discount code. Can I use it with CheapAir.com?
- When do I pay for my rental car?
- How can I cancel or change a car rental reservation?
- What do I need to rent a car?
- What does travel insurance cover?
- How do I add travel insurance to my booking?
- How do I get my confirmation for travel insurance?
- What reasons qualify for a canceled or interrupted trip?
- What happens if my flight is delayed or cancelled?
- Do I have coverage if my luggage does not arrive at my destination?
- Why should I buy travel insurance?
- How can I buy flights or hotels with Bitcoin (BTC)?
- Can I make monthly payments for airline tickets?
- Why is it taking so long to process my flight refund?
- What forms of payment do you accept?